Terms and Conditions

Last updated: April 2026

Please read these Terms and Conditions carefully before using vectortwist.com (the “Service”) operated by Simona Pfreundner, trading as VECTORTWIST (“we”, “us”, or “our”).

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access the Service.


1. Who We Are

VECTORTWIST is an independent digital product shop operated by Simona Pfreundner, selling Adobe Illustrator scripts, vector graphics, illustrations, and related digital resources. The Service is the website located at vectortwist.com and all pages, products, and content hosted there.


2. Digital Products and Licensing

All digital products sold through the Service are subject to our End User License Agreement (EULA), which governs what you may and may not do with purchased files. By completing a purchase, you agree to the EULA in addition to these Terms.

Products are delivered digitally. There are no physical shipments.


3. Purchases

When you purchase a product through the Service, you may be asked to provide billing and payment information. You represent and warrant that this information is true, accurate, and complete, and that you have the legal right to use the payment method provided.

The Service uses third-party payment processors to handle transactions. By submitting your payment information, you authorize us to share the necessary details with those processors in accordance with our Privacy Policy.

We reserve the right to refuse or cancel any order at any time, including in cases of pricing errors, suspected fraud, or unauthorized transactions.

Compatibility

Our products are built and tested for Adobe Illustrator. We do not guarantee compatibility with every version of every third-party application. We do not issue refunds for incompatibility unless explicitly stated on the individual product page. If you experience issues downloading or accessing a product after purchase, contact us at info@vectortwist.com and we will help resolve it.


4. Content

All content on this website — including text, graphics, scripts, video, and downloadable files — is provided for informational and commercial purposes. While we make every effort to keep content accurate and current, we do not guarantee the accuracy, completeness, or fitness for a particular purpose of any content on the Service.

All original content on the Service is the property of VECTORTWIST or is used with permission. You may not reproduce, distribute, modify, or republish any content from this website without prior written permission.


5. Intellectual Property

The Service and all original content, features, and functionality are and will remain the exclusive property of VECTORTWIST. The VECTORTWIST name, logo, and associated trademarks may not be used in connection with any product or service without prior written consent.

Ownership of digital products does not transfer to you upon purchase. You receive a license to use them under the terms of the EULA. All intellectual property rights remain with VECTORTWIST.


6. Copyright and DMCA

We respect the intellectual property rights of others and expect the same in return. If you believe that content on the Service infringes your copyright, please send a written notice to info@vectortwist.com with the subject line “Copyright Infringement.” Your notice should include:

  • A description of the copyrighted work you believe has been infringed
  • The specific URL or location of the allegedly infringing content
  • Your contact information
  • A statement that you have a good-faith belief the use is unauthorized
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

False or bad-faith claims may expose you to liability for damages, including legal fees.


7. Communications

You can reach us at info@vectortwist.com for any general inquiry, product support, or privacy-related request.

When you make a purchase, you will receive transactional emails related to your order and download. These are not marketing messages and cannot be opted out of as they are part of the purchase process.

If you have subscribed to updates or a mailing list, you may opt out at any time by using the unsubscribe link in any email or by contacting us directly. We do not send marketing emails without consent where required by applicable law.


8. Third-Party Links

The Service may contain links to third-party websites. We have no control over and take no responsibility for the content, privacy policies, or practices of any third-party site. We recommend reading the terms and privacy policies of any site you visit.


9. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.


10. Limitation of Liability

To the maximum extent permitted by applicable law, VECTORTWIST and its owner shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business interruption — arising from your use of or inability to use the Service or any product purchased through it, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the product or service in question.


11. Indemnification

You agree to defend, indemnify, and hold harmless VECTORTWIST and its owner from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your use of the Service, your breach of these Terms, or any content you submit through the Service.


12. Governing Law

These Terms are governed by the laws of Canada, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Canada.


13. Changes to These Terms

We reserve the right to update these Terms at any time. For material changes, we will provide at least 30 days notice before the new terms take effect, either by posting on the Service or by email. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.


14. Contact

For any questions about these Terms, contact us at info@vectortwist.com.


VECTORTWIST / Simona Pfreundner
vectortwist.com